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Welcome to Greatland Technology. By using our website and services, you agree to the following Terms and Conditions. These terms are designed to protect both you and us and to make sure every job is handled fairly and professionally.

If you do not agree with these terms, please do not use our website or services.

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1. Our Mission

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Our goal is simple:
To provide honest, reliable, and high-quality technology services with clear communication and zero confusion.

We believe technology should work for you—not against you.

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2. Services

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Greatland Technology provides professional technology services including, but not limited to:

• In-home and business technology support

• Network and Wi-Fi installation and repair

• Security camera systems

• TV antenna and television services

• Speaker and audio systems

• Computer and device support

• Smart home setup

Services may vary depending on location, availability, and project requirements.

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3. Scheduling & Appointments

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• Appointments are scheduled in advance whenever possible.

• Please provide at least 24 hours’ notice for cancellations or rescheduling.

• Missed appointments or last-minute cancellations may result in a service fee.

We respect your time—and we ask that you respect ours.

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4. Pricing & Payments

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• Pricing is discussed before work begins whenever possible.

• Some projects may require on-site evaluation before final pricing.

• Payment is due upon completion of service unless otherwise agreed in writing.

• Accepted payment methods will be communicated prior to service.

No surprises. No hidden fees. Just honest work at fair rates.

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5. Customer Responsibilities

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To help us serve you better, we ask that you:

• Provide accurate information about your equipment and concerns

• Ensure safe and reasonable access to work areas

• Inform us of any known hazards or special requirements

• Back up important data before service

While we take great care, data protection remains the customer’s responsibility.

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6. Equipment & Materials

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• Any equipment supplied remains your property once paid in full.

• Manufacturer warranties apply to new equipment when available.

• We are not responsible for defects caused by misuse, environmental factors, or third-party products.

We install it right. You own it. We stand behind our workmanship.

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7. Limited Warranty on Workmanship

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We stand behind our work.

If an issue arises due to our installation or configuration within a reasonable period, we will make reasonable efforts to correct it at no additional labor cost.

This does not cover:

• Damage caused by others

• Power surges or natural events

• Customer modifications

• Internet service provider issues

• Equipment failure outside our control

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8. Liability Limitations

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Greatland Technology is not responsible for:

• Indirect, incidental, or consequential damages

• Loss of data, income, or business interruption

• Service disruptions caused by third-party providers

• Pre-existing equipment conditions

Our liability is limited to the amount paid for the specific service provided.

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9. Website Use

By using our website, you agree to:

• Use it for lawful purposes only

• Not attempt to interfere with site operation

• Not misuse or copy content without permission

All content is provided for informational purposes and may be updated at any time.

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10. Privacy

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Your privacy matters to us.

We do not sell your personal information. Any data collected is used solely to provide and improve our services. Please refer to our Privacy Policy for more details.

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11. Service Refusal

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We reserve the right to refuse or discontinue service in cases involving:

• Unsafe working conditions

• Abusive or threatening behavior

• Non-payment

• Misrepresentation

• Illegal activity

We believe in mutual respect—on every job.

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12. Changes to These Terms

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These Terms and Conditions may be updated periodically. Continued use of our website or services constitutes acceptance of any changes.

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13. Contact Information

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If you have questions about these Terms, please contact us:

Greatland Technology
Phone/Text: 541-991-8202
Email: support@greatlandtechnology.com

We’re real people. We answer the phone. And we stand by our work.

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Final Word

We believe in doing business the right way:
Clear communication. Honest pricing. Quality workmanship.

No fine print tricks. No runaround. Just solid service.